Service & Support

Lifetime support backed by experienced technicians, fast parts response, and a single point of contact for every Aagard machine.

Contact Support

Aagard Assurance™

Free Lifetime Support You Can Trust

Aagard Assurance™ is our commitment to supporting you long after your equipment is installed. Included free with every machine, this lifetime remote support program connects you with a dedicated Assurance Manager who provides proactive check-ins, maintenance guidance, and ongoing performance insights. The goal is simple: keep your packaging automation systems running at peak performance, extend equipment life, and give you complete confidence that expert support is always just a call away.

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Aagard Assurance- life time support
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Customer Support

Remote Customer Support is provided through email or over the phone to work with your Technicians or Operators to diagnose the problem and provide a solution.

  • Online support to your system's PC requires a remote connection.
  • Available 24 hours a day, 7 days a week.

service@aagard.com | 320.763.6043 Opt 5

Field Service

Aagard has qualified Service Technicians available for installation, equipment start-up, operator and/or maintenance training, and continued support. On existing machines, Aagard also offers:

  • Customized Service Contracts
  • Machine Audits
  • Preventative Maintenance Support
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Retrofits

Over the service life of the machine, you may want to upgrade the machine's technology, re-purpose the machine for a different product, or relocate the machine.

Aagard offers a variety of retrofit options:

  • Product specification and size changes
  • Enhancements to improve machine efficiency and/or speed
  • General upgrades to keep up with current machine technology
  • Electrical and/or control upgrades

Machine Training

Aagard offers technical training to ensure your team is fully equipped to operate your Aagard equipment. Training can be catered to your specific needs, including classroom and/or hands-on training.

Training options include but are not limited to:

  • Operator Training
  • Maintenance Training
  • Customized Training Packages
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Parts Quotes & Sales

Aagard is here to support all of our customers' parts needs.

  • Large in-stock inventory available
  • Expediting options available upon request
  • Fast response time on parts quotes

Parts   (320) 763-6043  

Our Goal

It's simple. We are going to provide you with unparalleled support and peace of mind by ensuring your equipment operates at peak performance throughout its lifecycle. We're committed to our long-term partnerships. Our goal is to be the best running machine in your plant. If it isn't, we want to know and we're going to change that!