Press Release: Aagard Launches Aagard Assurance – A Lifetime Support Program Built Around the Customer

For Alexandria, MN based company, Aagard, delivering industry-leading automation solutions is only the beginning. Aagard proudly announces the launch of Aagard Assurance™, a lifetime support program designed to redefine what world-class service and proactive care look like in the packaging automation industry.

“For us, success isn’t just about building great machines—it’s about being there for our customers every step of the way,” said Cameron Nyberg, Director of Service. “That’s what Aagard Assurance is all about—ensuring our customers are supported and heard, always.”

The creation of Aagard Assurance stemmed directly from customer feedback regarding their industry experiences. Aagard Assurance offers a comprehensive suite of benefits tailored to each customer's operations:

• Regular check-ins to avoid issues before they arise.

• Machine tracking of what’s being worked on.

• Access to expert technicians no subcontractors, just Aagard technicians who know your machine inside and out.

• Custom-tailored support adaptable to every unique facility.

• Real-time remote troubleshooting and transparent communication.

• Operator-first philosophy, ensuring the end users are empowered and heard.

  
  

And, although some of the outputs that are a result of the program might be billable, the program itself is free along with the customer’s dedicated service manager, who also comes at no cost to them.

“The point of the program is to ensure customer success and there is no charge for that,” said Nyberg. “We speak with everyone at our customer’s facility—from CEOs to operators—because that’s how we build machines that truly work better for our customers.”

Aagard Assurance is proactive, customized, and built to last. The commitment is simple: to help customers succeed over the lifetime of their machines—through real relationships, expert service, and constant support.

The program is now being included with every new machine build. Additionally, Aagard is reaching out to existing customers to bring Assurance to previously installed machines.

Choosing Aagard means investing in more than a machine—it means gaining a partner dedicated to your long-term success.

To learn more about Aagard Assurance or to schedule a consultation, contact Cameron Nyberg at cpnyberg@aagard.com or Service at service@aagard.com.

About Aagard

Aagard specializes in purpose-built packaging automation systems, working alongside customers to deliver innovative, turnkey solutions. Based in Alexandria, Aagard is committed to building partnerships, promoting community well-being, and delivering excellence through collaboration and innovation.

For more information about Aagard, please contact:

Mandi Carlberg

Marketing ManagerAagard320.763.6043

mkcarlberg@aagard.com